Hello. I'm helping a colleague troubleshoot an issue she's having when running a script for a structured document in Frame 12. When she runs the script, the document crashes and she receives an error message. We cleared her Windows temp folder and rebooted, but that didn't help. Any ideas what could be causing this? Below is the content of the text file that is generated. Thank you for your help.
=== Header Begin ===
Internal Error: 12044, 4689588, 4689882, 7634277
FrameMaker 12.0.4 for Intel
Build: 12.0.4.445
Window System: MSWindows
Operating System: Windows NT 6.1 (major.minor.build: 6.1.7601 Service Pack 1)
[Please do not include crash logs. Send them to the specified email address: fmerror@adobe.com]