Problem: Acrobat DC: Windows Explorer: right-click/Convert to...: "...problem sending the command..."

May 4, 2016, 1:37 pm

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I am using TCS 2015 on a 64-bit Win 7 box with 32 GB RAM.

My workflow includes using Windows Explorer shortcuts to create PDFs from .fm files using either/or "Convert to Adobe PDF" or "Convert to Adobe PDF and EMail".

Using either of those commands in Windows Explorer results in the error "There was a problem sending the command to the program", "the program" apparently being either/both FrameMaker 2015 and/or Acrobat DC (or Adobe PDF/Adobe Acrobat Distiller DC).

FrameMaker starts as it should, and the file loads as it should, but apparently when FM calls Acrobat, it can't start as it should.

I am a week out from a critical deadline of an internal workflow document discussing that exact functionality.

If anyone knows the answer, it would be of GREAT interest to me...

 

Thanks!

 

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Why can't I use system variable building blocks in a user variable?

May 10, 2016, 10:29 am

≫ Next: How can 2 people using the same .sts file for the same book get different items in the HTML5 TOC?

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Using FrameMaker 11... I'd like to make a short variable that simply includes the full year -- no month, no date (e.g., "2016").  It is for a copyright page in my documents, that I'd just as soon forget about.  I just want to ensure that the year on this page is current (and auto-updates, if necessary when I build the book). 

 

I just had to re-PDF and re-release a document because of this (and our release process is anything but "speedy").

How can 2 people using the same .sts file for the same book get different items in the HTML5 TOC?

May 11, 2016, 5:14 am

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How can 2 people using the same .sts file for the same book get different items in the HTML5 TOC?

Foldable TOC

May 11, 2016, 9:12 am

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Hello,

 

at first, my english isn't that good - I'm sorry but I hope you will understand what I want to say.

 

I have a big problem with the book function of FrameMaker. I want to creat a table of contents which is foldable. I have NO idea how to do that. I tried (felt) 900 different methods but nothing works. I found a lot of stuff about table of contents but no one explain in a few (easy) steps how to do that. Maybe I do something wrong in the TreeView ... I don't know - really.

 

See, this is what I want:

 

As you can see, you can click on "Garage Tasks" and there are more subjects. If you won't see these more subjects, you can click on Garage Tasks - again - and it will be hidden.

 

This is what I want and I would be so thankfull if you could give me a short "how to do"-list, step by step.

 

Thank you very much,

Ray

F_ApiFind returns -1 FA_errno if user clicks on the document.

May 11, 2016, 1:43 pm

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I am facing the following problem. I am doing in a while loop multiple finds and replaces. However, because there are many while the replacements happen the user can click on the document somewhere. When he/she does it then F_ApiFind returns with -1 and the while loop stops. Why this happens? How can I handle such a case?

Now a font cannot be applied

May 12, 2016, 1:34 am

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Last version of FrameMaker: 2015 (build 13.0.3.495)

OS: Windows 10 Pro (upgraded from Windows 7)

 

Our company uses a specific TrueType font. I never had problem to use it with all FrameMaker versions. Recently I have upgraded to Windows 10 and upgraded the Adobe Communication Suite to 2015 version with FrameMaker.

 

Explanation of the problem:

1. If I open a document with this font, everything is fine,

2. In this document, if I try to apply this font, the result is ? for each character,

3. If I create a new document, the result is the same: only ?,

4. On the old open document, if I copy a word with this font, everything is fine,

5. If I go to the Windows\Fonts folder, and open this font, the displayed map is perfect,

6. If I open Microsoft Word 2003, the font is perfectly applied.

 

Who has an idea about this problem ?

How to filter tables from body pages only?

May 12, 2016, 1:59 am

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I have the following code to handle tables:

 

for (F_ObjHandleT tableId = F_ApiGetId(FV_SessionId, docId, FP_FirstTblInDoc); tableId; tableId = F_ApiGetId(docId, tableId, FP_NextTblInDoc))
{  for (F_ObjHandleT rowId = F_ApiGetId(docId, tableId, FP_FirstRowInTbl); rowId; rowId = F_ApiGetId(docId, rowId, FP_NextRowInTbl))  {    for (F_ObjHandleT cellId = F_ApiGetId(docId, rowId, FP_FirstCellInRow); cellId; cellId = F_ApiGetId(docId, cellId, FP_NextCellInRow))    {       ...    }  }
}

 

How can I get only tables that exist in body pages. I want to filter these only..

 

Please help.

Convert list of FM files to PDF

May 12, 2016, 8:47 am

≫ Next: Von FM zu MIF und wieder zurück – dadurch Datenverlust möglich?

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Hi,

 

Back in the Frame 8 days we had a combination of Windows shell scripting and FrameScript to detect updated .fm files in our Perforce versioning system, convert the new files to PDF, and upload them to Sharepoint for the outside world to consume.

 

In 2016, is this still the right plan? I've started looking at ExtendScript, but it seems to exist purely within FrameMaker. Is this an accurate observation? Should we stick with FrameScript?

 

Thanks,

Boone

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Von FM zu MIF und wieder zurück – dadurch Datenverlust möglich?

May 12, 2016, 9:12 am

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Guten Tag zusammen,

 

eine Dokumentation die mithilfe von SDL Trados übersetzt werden soll, wird von mir per "speichern unter" ins MIF-Format konvertiert, Wenn ich meine Daten vom Übersetzen zurück erhalte, ändere ich lediglich die Extension von .mif auf .fm, damit das Buch die Dateien anhand des Namens wieder findet.

 

Die Symbole im Buchfenster erscheinen jetzt aber blau und tragen ein "M" statt den Buchstaben "fm".

1. Was hat sich verändert?

2. Kann es sein, dass sich anschließend das Buch über die Funktion "Buch aktualisieren" nicht mehr aktualisieren lässt?

3. Sind die MIF-Daten keine vollwertigen Framemaker-Dateien? Wenn ja, was fehlt?

 

Wenn ich die MIF-Dateien mit "speichern unter" als Dokument12 (*fm) abspeichere klappt das mit dem Buch auch wieder. Aber bei 125 Dateien in einem Buch ist das mehr als umständlich.

4. Existiert außer händischen Umspeicherns noch eine Möglichkeit die Buchaktualisierung zu "überreden" Ihren Dienst zu tun?

 

Vielen Dank schon mal für eine Info zu einer, oder noch besser, zu allen vier Fragen :-)

Bizzare problem while handling open documents.

May 13, 2016, 2:20 am

≫ Next: Collaborative Review of Adobe Acrobat Portfolio

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Hi.

 

I am facing a bizarre problem when I retrieve the open documents with the following code:

 

for (F_ObjHandleT docId = F_ApiGetId(FV_SessionId, FV_SessionId, FP_FirstOpenDoc); docId; docId = F_ApiGetId(FV_SessionId, docId, FP_NextOpenDocInSession))
{    StringT documentFilePath = F_ApiGetString(FV_SessionId, docId, FP_Name);    ....
}

 

If I paste from e.g. Microsoft Word any formatted text and paste it to a new document in FrameMaker when I try to get all open documents I get not only my new document but also a temporary document with filepath: C:\Users\Me\AppData\Local\Temp\FRS375F.fm.

 

This file contains the same information that I have pasted in my new document and also does not exit physically.

 

Can somebody please tell me why is this happening?

Collaborative Review of Adobe Acrobat Portfolio

May 13, 2016, 9:28 am

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Hi All,

 

My question is related to Acrobat Portfolio; however it is Technical Writer related...

 

When we publish multiple documents and combine them in Adobe Acrobat Portfolio.

 

Is it possible to do an Adobe Acrobat Collaborative Review of Acrobat Portfolio file, which is also an .PDF file???

 

I asked this question here in hope of getting quick response.

Adobe Acrobat forum has questions for days, unanswered.

 

Thanks.

Font Error Crashes Frame 12 .ps file

May 13, 2016, 4:02 pm

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Frame 12; version 12.0.4.445, Win 7 Pro.

 

I am trying to print to PDF (.ps). I get the following error message and the .ps file flushes:

 

Started: Friday, May 13, 2016 at 15:20:38

 

Adobe PostScript software version: 3018.101

Adobe PDF Settings file read error in PDFX4 2008.joboptions:

/CheckCompliance out of range

 

Start Time: Friday, May 13, 2016 at 15:20:38

Source: GenCat20162018.ps

Destination: P:\web\PublicationProjects\GenCat\GenCat20162018\GenCat20162018Content\GenCat20162018.pdf

Adobe PDF Settings: C:\Users\tiny\AppData\Roaming\Adobe\Adobe PDF\Settings\Catalog & Supplement.joboptions

%%[ ProductName: Distiller ]%%

%%[Page: 1]%%

%%[Page: 2]%%

%%[Page: 3]%%

%%[ Error: invalidfont; OffendingCommand: definefont; ErrorInfo: StemSnapV --nostringval-- ]%%

 

Stack:

/Font

-dict-

/ADCFAA+ProximaNova-Extrabld

 

 

%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%

%%[ Warning: PostScript error. No PDF file produced. ] %%

Distill Time: 00 Hour(s) : 00 Minute(s) : 16.239 Second(s)

**** End of Job ****

 

I have tried removing the font from my system. No help, then it just chokes on another Proxima font.

 

Any ideas. Of course, I am on a deadline!

 

Thanks!

Why does Framemaker 15 freeze Windows 10 computer on launch?

May 13, 2016, 7:19 pm

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This problem happened once before and cleared up after several restarts. I've installed the latest patch, and I still cannot open my FM files. The computer freezes.

how do you create a stand alone glossary in Frame 2015 and have it show up only in the glossary tab when published to responsive html?

May 15, 2016, 10:19 am

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I am using Frame 2015 to publish large technical manuals. I have created a stand alone glossary of the acronyms and definitions used in the manual. I want to be able to publish this to responsive html and have the glossary show up in the glossary tab and not in the toc. I have been able to do this with the index, but cannot get the glossary to work.

 

Can anyone help with this?

 

Thank you!

Cannot get active document when user clicks the document in Adobe FM 2015.

May 16, 2016, 5:48 am

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I am facing the following problem:

 

I have a timer in my application that hits repeatedly after 2 seconds to get the active document name (if there is any).

 

If the user selects some text (on mouse click down) of the active document from Adobe FM 2015 then the following API call returns 0 (which is wrong):

 

F_ApiGetId(FV_SessionId, FV_SessionId, FP_ActiveDoc)

 

Later, if user leaves the mouse button (mouse click up) then in the next hit of the timer the document name will be fetched.

 

It seems that the Adobe FM 2015 cannot handle simultaneously both user input from the application and the API calls from my application.

 

Why is this happening?

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Getting the name of a new document returns empty string.

May 16, 2016, 7:43 am

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When I try to get the name of a new document name an empty string is returned.

 

Why this is happening? Is it possible to get the "Untitled1.fm" that I see in Adobe FM 2015 application?

 

This is the FDK API call I use:

 

F_ApiGetString(FV_SessionId, docId, FP_Name);

Formerly Good PNG files now render slowly

April 20, 2016, 7:20 am

≫ Next: When I print a framemaker document to pdf the option in pdf Setup > Bookmarks > Bookmarks expanded through level will not allow me to select "none"

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I've been using a number of PNG files for some time with no issues and everything has been smooth. Now going back to these files, pages the previously opened very fast now take a very long time (a number of minutes, not seconds) to render the graphic. This also has slowed PDF creation of those pages to a crawl as well. I'm using Framemaker 10 on Windows 7. Has anyone else had this issue or discovered a fix to this problem?

When I print a framemaker document to pdf the option in pdf Setup > Bookmarks > Bookmarks expanded through level will not allow me to select "none"

May 16, 2016, 11:40 am

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When I print a framemaker document to pdf the option in pdf Setup > Bookmarks > Bookmarks expanded through level will not allow me to select "none" or "default" etc. I can only select the number that is showing.

import image is a solid black square

May 17, 2016, 8:35 am

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When I import my svg in to my anchored frame, I keep getting a solid black square.  Do I need to rescale my image?  I've never had this happen before.

ESTK target launch

May 18, 2016, 7:18 am

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Hi All,

 

I have an issue with launching FrameMaker from ESTK. On my work PC I can successfully run script both when FrameMaker is already running and when it is not started. In second case ESTK asks for launching FrameMaker and starts it.

But on another machine - with the same configuration (Win8.1 64bit) - when launching fails with "Cannot launch target FrameMaker 2015". As I investigated it caused by trying to start not C:\Program Files(x86)\Adobe\AdobeFrameMaker2015\FrameMaker.exe which is correct, but C:\Program Files(x86)\Common Files\Adobe\AdobeFrameMaker2015\FrameMaker.exe. I tried to find where this path is specified but neither registry not files search was successfull.

 

How can I fix it?

 

Thanks for help.